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Windsor, ON Thursday July 5th, 2018 at 12:08 AM

Checker Cab unconcerned about stranded disabled patron

So, on Monday i was dricimg headed west on tecumseh east when I noticed a gentleman in a motorized wheelchair who was stuck in the rut between the road and the sidewalk trying to cross the intersection near the tim hortons. I was surprised by the people driving by/ around him and walking past him. I pulled over into the parking lot to see if he was ok. At the same time another gentleman was walking over to help with his little dog and we were able to get him onto the sidewalk.

Long story slightly less long, buddy was just about out of juice and kept getting stuck when his chair required a little more umph to get through the dips in the intersections from sidewalk to road and back up again.

After getting him onto the sidewalk, he said he was ok. I then got back in my car and started to head back down tecumseh when I noticed he got stuck in the next intersection. I pulled over again. We did this a few times before I finally pulled him back onto the sidewalk and said we had to figure something else out. He wasn't going too far, several blocks maybe but we had no way to get him and his chair into my SUV and it was for sure too far for me to push it all that way as everyone knows those chairs are quite heavy lol. I asked if he knew which cab company was accessible. He said checker cab but he didn't have much cash on him. With no other option I called checker but the driver who he usually calls was off and sonwe called the main line. I explained the situation to them. I told them i'd be happy to prepay the fare to the location he was going to on my credit card. They said they didn't do that. Assuming that the reason for that was because they didn't have the ability to guesstimate what the fare would total to, I said that was fine, I'd be happy to wait for the cab, help get him loaded and then follow him home and I'd pay with my card once he got there. They wouldn't allow for this either. They said I had to ride inside the cab with this gentleman and pay when we got to his destination. I tried to explain that my car was on tecumseh with my four-ways on and couldn't just leave it there and it was too far to walk back and it seemed kind of stupid to me to pay for a cab back to my vehicle. The girl I spoke with was unphased. So i asked if there was another cab company I could call. She said I could call Vet. Are they accessible? No. THEN HOW DOES THAT HELP ME!?!? So finally I was like so you're just going to leave him stranded in the middle of tecumseh? Yes that's not our problem . So I politely thanked them for being absolutely no help and with no other option left, called the WPS non-emergency number. I felt bad because I realize that's not what they usually do, but I didn't know what else to do for him and I couldn't just leave him. After trying several avenues herself, the lady-officer finally got ahold of Handi-Transit and they were there within 15 minutes (shoutout to WPS and Handi-Transit for that).

Afterwards, I spoke to a friend who works at an assisted living place very similar to the one this gentleman was headed home to. She explained that this is a common occurrence, where companies; namely, Checker Cab are leaving people stranded with no way home and no option to get there. Someone else told me that Checker is employed or partly employed by the city to offer these services? I'm not sure if that is true or accurate but if it is, it's an area of services that desperately needs to be revisited. I don't expect them to work for free but when I'm there and willing to cover the cost and they can't even try to work something out because they can't be bothered, It makes me angry. I can't underatand why people who are on a severely fixed income most times are left stranded in the middle of the city with nobody to help them and no alternative city-provided service to come get them should something happen.

I was disheartened to see Checker so blaise, and dare I say annoyed with the situation. They acted as if they were the ones who'd been stranded or had spent the last hour (after having gone paddle boarding and were dripping wet still) trying to help a frustrated gentleman with no support resources to contact. The poor guy was a bit ornery with me lol but getting a glimpse into what he has to deal with on a daily basis, I honestly don't even blame him. I guess I expected more compassion from Checker considering they're in the business of helping people get around who require special access. Or at the very least, a little common courtesy would have gone a long way.

It's my understanding that they are often paid at the end of the fare by someone else who isn't the customer so I don't get why they gave me such a hard time. The whole situation just baffles me. This is a service sorely lacking and if I were the city and i did have a contract with Checker Cab, I would seriously be re-evaluating that relationship. My next plan is to contact the city tomorrow and file an actual complaint if they do indeed have a working relationship. Anyone who has any information or could direct me to a point of contact would be greatly appreciated & lt;3

Sorry if the post is long, it was a long day.

Thank you in advance,
(For funsies, I'm adding a pic from their site showing cab parked on sidewalk at jackson park just for stuffs and giggles and to show how awesome they are! :D)

Windsor, ON Wednesday July 4th, 2018 at 5:30 PM

Thank you for speaking up for me

I want to give a shout out to a women who I assume is another mom at TD Devonshire Mall earlier today for being so sweet and speaking up for me. If you are this women, thank you. I went to deposit money and noticed there was a little bit of a mix up with the amount. After putting in the money I pulled over to the side with my 3 and 1 year old kids to text my husband and confirm the amount that I had deposited. Little did I know my 3 yr old is licking the bars that make the lineup at the bank. I am aware of this as an older man starts shouting out "that's disgusting". Once I realize what my son has done I stop him and tell him "ew thats yucky don't lick it." The man however continues 2 more times loudly to mention how disgusted he is about my son licking the bar that it gets everyone in the bank's attention. At which point a lady who I assume is a mother herself who probably understands kids and their behaviours also waiting in line, tells him how I'm the mother handling it and that it's just a kid doing something that shouldn't offend him that much. Thank you. I was so confused and shocked about how much of a scene this man made that I never got a chance to respond to him but most importantly thank you for "having my back". I obviously would never let my son lick the bars but in that split second he did.

Windsor, ON Tuesday July 3rd, 2018 at 9:26 PM

Birthday Greetings

Thank you to the person the left me a birthday card and gift card on my porch after seeing the happy birthday sign on my lawn. Wonderful gesture. Thank you.

Windsor, ON Sunday July 1st, 2018 at 12:58 PM

THANK YOU!!

June 30th and into the morning of July 1st, My husband and I were at Walker Rd Animal Hospital with our cat. She had been going through a lot over the past month, and we had been in there many times over the last two weeks. Last night was very busy there and ourselves as well as, another couple were waiting there for almost 4 hours with each of our cats. While waiting to see the vet, the woman and I started talking about our pets and how much we love them even though it's so expensive, etc.. Eventually they were called in, and then we were shortly after. After many hard decisions, we were told it was going to be best to put our little Chloe down. My husband and I were crying so much, & letting the vet know that we wouldn't get paid until Thursday to be able to pay for her cremation(otherwise they wouldn't be able to give us back her ashes). The vet afterwards came in to our room and told us that the other couple, that just left, paid $200 to our account to help us with the cost of the cremation. In such a hard time, a complete stranger gave us $200 to help us have our little girl forever with us! There simply are not enough words or thank you's that can be said!! They had already left before we had a chance to say thank you & the office cant give out their information; So whoever you sweet, amazing angels are, THANK YOU!! From the bottom of our hearts, thank you so very much!!
Chloe was the love of my life and my very best friend, and I am so very appreciative that we could put her to rest and be able to keep her ashes, because of you! We hope your kitty gets better and many good things in life come your way! THANK YOU, THANK YOU, THANK YOU!

Windsor, ON Saturday June 30th, 2018 at 7:56 PM

The stranger who became a pageant mom within minutes of meeting!

Today while shopping at Tecumseh Mall's Suzy Shier for dressy clothes since I am in many local pageants within windsor/ essex county. I met this lady while trying on clothes named Sonya who is an amazing lady. She is a regular customer at this store and took the time to give me great motherly advice on outfits I was trying on along with going back around the store to every part of it and recommending different outfits to try! It meant the world that a stranger could be so kind! I know she will be cheering me on at the Miss Tecumseh Pageant! Thank you Sonya for being so kind and taking time out of your day to help me find some cute outfits for all of my upcoming events :)

Windsor, ON Friday June 29th, 2018 at 1:44 PM

Thanks for the help

Friday my car broke down on Lauzon right in front of the fire hall, a man stoped to help push, another man stopped and tried to help. A man from the car wash tried to boost us, a woman stopped to give cold bottles of Water as it was going to take the tow truck and hour.
Besides these people, 5 other people stopped to try and help. I have to say I am proud I live in Windsor, where people help people!!! Also a big Thank you to the tow truck driver, that did a lot of work in this heat. Believe me I will never drive by a car on the side of the road.

Windsor, ON Thursday June 28th, 2018 at 4:32 AM

Overnight employee at 7-Eleven.

This is to the employee working overnight last night at the 7-Eleven Tec. W. @ McD. You do a fantastic job even with customers coming at you from all directions. Fast, efficient, knowledgeable, and you talk like you're real. Keep going with that. Great fit for the place. The chain needs more of you. :)

Windsor, ON Wednesday June 27th, 2018 at 11:34 PM

Lost iPhone 7

Reward for lost phone. Lost in Devonshire Heights area most likely. Black iphone7 with translucent green UAG phone case. Lock screen photo is my daughter and husband. Please, if anyone knows anything or found it, I need those family memories on my phone (not all are backed up). Offering reward for safe return.

Lost Tuesday, June 26th between 5:30 and 8:00 pm.

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