Spotted : To the couple who came into my work tonight,
just before you came in, I got a call from my fiance that my 3 year old was being taken to the ER after getting a call from his daycare that he had a 103 degree fever. You ordered your food and I messed up a part of your order. When the food came out and I realized, I couldn't have felt worse. I apologized over and over, and immediately got your order in to be remade. As your food was in, I asked the kitchen if I could get you guys a salad and pay for it myself. Instead, because your new order was almost ready, I brought you coupons. You threw them at me, told me you were disgusted with my service. I tried to apologize again, you cut me off and told me you would never return, and that I completely RUINED your experience. My coworker got your bill together as I went upstairs in tears. You proceeded to tell her to be quiet, shut her mouth, and train her employees on how to do their job.
I am an employee who truly cares about the people I serve. I truly felt awful about messing up your order, and I truly took it to heart when you ripped me apart for this mistake. Please, next time, keep in mind, that as much as we (who are only human, though many don't seem to think that of those in the service industry) try to keep our focus strictly on our job, sometimes life just happens, and that is nearly impossible. And at no point in my life will my sons well being ever come second.
Sincerely, a concerned, hard working mother who hopes you think twice next time you tear someone down.

Hi everyone thought I would share this story with everyone and ask for your help. My son and his family moved into a new house the beginning of December and found a beautiful cat hanging around their house, because they already have 2 cats and a dog they really did not want another one but because my son is an animal lover he provided the cat with an outside home, food and water. Sunday night he had realized the cat had not eaten in a few days so decided to bring him into the house where it was warmer. At this time he seen that the cat had been attacked by something and had some pretty bad wounds but he didn't know how bad it was. He contacted Mike A Gabor who rescues stray cats and also supplies winter homes for cats. Tonight Mike met with my son at a Vet to see how bad the wounds were and to get shots and to get the cat fixed, my son told Mike he would keep the cat but did not have the money at this time for the Vet bill. Mike agreed to pay the bill if my son could repay. My son is willing to pay the bill back but at this time is not working steady this is where you all come in. If you can find it in your heart to help my son with just a small donation it would be great. He won’t know until tomorrow when he picks up the cat how much the cost will be. You can contact Mike A Gabor on Facebook at https:/ / www.facebook.com/ mikea.gabor?viewer_id=580373667 to make a donation. Anything will help at this time so please reach into your pockets and your heart and help this cat. Thanks to everyone in advance and wishing everyone a Happy Holiday.

Spotted : Just wanted to say thanks to the City of Windsor Plow driver who was willing to plow the mouth of our Alley , so my son who is wheelchair bound could have his bus pull up to pick him up. He was willing to do this for us so we wanted to say thanks. You didnt have to do that but you did..

From a thankful citizen who's back wont be hurting today

Spotted : my 3 year old daughter , who barely understands what Christmas is, but wants to give all the toys she's outgrown to the babies who won't get anything from Santa. You melt my heart baby girl , I wish everyone was as sweet and caring as you are. To be the grown up looking up to the toddler is truly amazing.

Spotted : To the 1/ 3 of parents at the dance studio tonight. In case you didn't notice the huge collection of shoes and boots at the front door, that is where you are supposed to leave your wet and dirty footwear so as not to wreck the dancers shoes that you have all paid for. As well as giving those respectful parents who did remove theirs wet socks.....Maybe after the holiday you will be more considerate. Thanks
Mom with wet socks at NPDW

Huge kudos a guy who works at the Telus (on Dougall, behind Walmart) He was very courteous,took his time explaining everything to me, checked out my plan - discovered a better plan for me and hooked it all up: he even went above 'n beyond with his phone call to a Telus rep just to save me an extra $5 on my monthly bill! There was a steady stream of customers, yet I did not feel like he was rushing me, or jump to the next guy after he made the sale...Very cool.

Spotted : To the cute cashier who works at the home depot on walker, thank you for being so kind and helpful. You saved a friend and I some time and money. Until next time

(I still owe you that coffee you joked about).

This city has the worst bus system ever. waited for my bus it was suppose to be at my corner at 8:16 and didn't show up until 8:40. And there was someone else waiting for the same bus with me. The other person called Transit Windsor and they said it was late do to the weather. Ok whatever...

Signed a not so happy bus passenger...