Spotted in Windsor bad customer service......
So last Friday (Jan 24/ 14) Purolator left a package between my 2 front doors. The package was to big to be able to latch the screen door shut. The wind was so bad that day it swung the screen door open causing it to split in half. I call and make a complaint that night and was told 24-48 for a call back. So by Wednesday I call them and had to make the complaint again to get a call back from the Windsor office. So Friday comes along and I had to call again. This time I was able to be put through to a manager that called down to the Windsor store and told them to call me back today. So dear sweet Paul (manager for Windsor) left me a message that there isn't anything they can do, maybe go through my home insurance! Guess what I now got to make a complaint that I wasn't happy with the answer and I will get a call back in 24-48 hours (not including the weekend) I work for a trucking company, if my driver breaks something we have to fix it, so I don't get where Purolator can get off telling me to fix it myself! So anyone have any thought on my next move...

A few days ago we had a funeral for my boyfriends grandmother while driving to the church and cemetary following the hurst noticed cars pulling to the side to show their respect some pulled over for the entire line up of cars and some just as the hurst went by. I just wanted to let everyone know how wonderful that is and how it makes the day a little easier. Thankyou to all of you who pulled off to the side and others who do as well you have been spotted.

People need to learn how to drive! In a matter of half a day I saw two cars in the exact same spot in this ditch!

A man carrying a case of beer, while riding a bike during a snow storm.

To families first funeral home on Lauzon. It was a year this January since our father was unexpectedly taken from us. We found out he was sick and three days later he passed on. During the whole time while we were thrown under the bus by his family. My two younger sisters, our fiances and I tried to arrange the funeral and make all the decisions and figure out what we were suppose to do. We would not have made it through without the patience and kind kind help from all the amazing people that worked there. They were so kind and understanding and helpful. Then a few weeks before Christmas one of their amazing staff showed up at our door to bring us a memorial ornament in memory of our dad. They went over and beyond in everything and were so much help and really did put our family first. We would have been completely lost and overwhelmed in that horrible situation had it not been for their help and doing so much to help us.

You've been spotted by very thankful and slow healing daughters.

To my nieghbour Al thank you for using your snow blower once again to do my sidewalk. Your kindness is appriecated and you are the best nieghbour.

Today, Sat Feb 1st I went to Goodwill on McDougall Ave to attend their 50% off day and what a zoo it was. I needed help with something and for about 5 minutes could not find anyone to help me out as it was like I said, so busy. I went up to the cash to see if anyone could help and suddenly behind me I heard someone say "Hi how are you today, did you need some help".
I turned to see a huge guy standing behind me with a big smile and I proceeded to tell him what I was looking for, and without hesitation instead of just pointing out where I should go, he went with me to various locations on the floor to help me find what I was looking for. He explained to me how busy it was and was out from electronics trying to help people on the floor, and I felt bad as I felt I was keeping him from his work. He then told me it wasn't a issue as Customers are his first priority and his work would always be there waiting for him. I was so pleased as this by far, was the best customer service I have ever, and mean ever received.

He seemed so calm and other customers needed his help as he was with me, and he politely told them he would assist them as soon as he was done helping me. Its this kind of one on one service that I feel sets Goodwill apart from the other thrift stores in the city.
If you ever go to Goodwill on McDougall, and I'll repeat it is a beautiful store with TONS of merchandise, ask for the electronics guy, hes a great help also and provides excellent service. Also I though he was cute.

Signed,
A very happy, happy woman!!

Last week my husband and I went out for a date night to Red Lobster. The food was delicious I must say as it always is but the service was exceptional. Are waitress treated us like a king and queen for entire time we were there. She was very attentive, not once did we have to ask for more bread or a refill on are drinks she just brought them to us. She served us with a smile and kindness. So thank you Michelle for making are date night extra special and doing your job above and beyond what is expected as a server. If anyone is going to Red Lobster ask to sit in her area you won't be disappointed.
Way to go Michelle!