Spotted in Windsor bad customer service......
So last Friday (Jan 24/ 14) Purolator left a package between my 2 front doors. The package was to big to be able to latch the screen door shut. The wind was so bad that day it swung the screen door open causing it to split in half. I call and make a complaint that night and was told 24-48 for a call back. So by Wednesday I call them and had to make the complaint again to get a call back from the Windsor office. So Friday comes along and I had to call again. This time I was able to be put through to a manager that called down to the Windsor store and told them to call me back today. So dear sweet Paul (manager for Windsor) left me a message that there isn't anything they can do, maybe go through my home insurance! Guess what I now got to make a complaint that I wasn't happy with the answer and I will get a call back in 24-48 hours (not including the weekend) I work for a trucking company, if my driver breaks something we have to fix it, so I don't get where Purolator can get off telling me to fix it myself! So anyone have any thought on my next move...