To the manager at the Tim Hortons on Huron Church by the holiday Inn: I believe it was I that cracked or ruined the cup that my iced capp was leaking out of this morning. I had fully intended to purchase another iced capp. I hope you did not think that I was blaming your employees for the leak in my cup. I tried to pay, and instead you gave me another iced capp and a little ticket for a free coffee. I appreciate what you did, and the service at that tim hortons is the reason myself and my family frequent that location. Thank you for wonderful customer service.