So I woke up this morning with a migraine... leave for work late, get a breakfast sandwich at Tim's, arrive at work to find that my sandwich has nothing on it! I kept my cool, but called the store, so at least I could get a free one next time and to my surprise, the manager Rosa, said she was leaving right now to bring me a new one! I thought that was way above and beyond! I know I'm only down the street from them, but for her to do that was just awesome! Kudos Dougall Store, you care about your customers and you've been spotted!