To the gentleman working (managing?) the Metro on Wyandotte East. Today isn't the first time you've went out of your way to make my shopping experience easier while I shop with my young children. In the past you've done things like offer my toddler a cookie and run out to the parking lot to grab the car shopping cart. You always have a kind word and seem to genuinely enjoy making your customers happy.

I was at your store again today with my 2 young kids, and I was struggling more than usual because I injured my back. By the end the kids were cranky and you responded by following me out and loading my groceries in my car for me. Your kindness made my day.