I had to take a cab this evening, and not only did I have to wait a while AFTER I had gotten the automated phone call saying my taxi had arrived, but soon after the driver picked me up and we were on our way, he got a phone call, and had that phone glued to his ear from the minute he left my place (Lauzon and McHugh), to the minute we got to our destination (Walker and Ottawa). I did call Vets Taxi to report this to the manager (left a message, as the manager wasn't there), I also called the non emergency line of the police, and WILL be reporting cab #13 to 311 first thing tomorrow!