Very large shout out to the service team at performance ford for their exceptional service. Brian Plumers and Pat McFarlane took the time to listen to my concerns. They were professional, empathetic and above all I felt like a person not a number. They were able to turn what could have been a very bad situation into a positive one and made a customer for life out of me and the people I talk to, In a day and age when its all to easy for a company to say no, these individuals found a way to say yes.

Thank you very much. Doug D