My washer died this week. I thought I could get it fixed and my handyman said nope time for a new one. I was so upset for the last 2 days. With 6 weeks before Christmas, a little girl's birthday and of course winter came a bit early. We have 3 young children and my husband has been off sick from work and will be for at least another year. I wasn't prepared for such a large expense at this time. I thought to myself how am I going to get a new washer and have Christmas. We went to home depot on the east end and meet a great appliance guy named Bert. He showed me a cheap washer in my price range but then showed me a better washer and explained to me how it was worth the extra money and would reduce my month water bill. Great, but I am all about saving a dollar. I said, I have to shop around and make sure I was getting a good deal, but might be back. After 3 other stores tonight we came back to Bert. I had my heart set on the more expensive model but wanted to make sure I had enough money for just the washer. He told me to apply for a HD credit card. I wasn't sure if I could, I dont have the best credit. But he said he would do what he could to help. He got on the phone talked to the credit department and 10mins later I was approved. He even asked for enough credit so I could get the whole set, i only had to pay $100. We set up delivery and all that good stuff. I thanked him probably 5 times in the store I was so excited. I just wanna let EVERYONE know how much you helped my family out tonight. After a long hard stressful year you are a real kind hearted, genuine person. I know you were just doing you job. But you were polite, knowledgeable and just an honest salesperson. THANK YOU BERT, YOU MADE CHRISTMAS HAPPEN FOR MY FAMILY! I cannot thank you enough for all of your help. BERT YOU HAVE BEEN SPOTTED! KEEP UP THE GREAT WORK!