I was at Canadian Tire in the west end early this evening (Friday). I was blown away by the efforts and information we received from Josh at the auto parts desk. This young man went out of his way for us. He was so personable and helpful. He even saved us $40 by buying just a new key fob instead of replacing my 15 year old car starter. So refreshing to actually run into someone with customer service skills. You go Josh. Your parents should be so proud!