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Windsor, ON Saturday October 25th, 2014 at 10:52 PM

Receptionist at clinic

To the receptionist at the clinic in rexal on huron line and totten. You have been spotted.
You are the most unhappy, unfriendly person in a customer service job I've ever encountered. Every single time I walk in (i love the dr there and its close to home). Before I say anything you look at me and say "It's going to be more than an hr wait, you should go somewhere else."
Its not the fact she says this, its they tone she used. and its never been close to that long of a wait. I walked in once with my finger all messed up from work (a few doors day) and she yelled it at me once again. Told me to find another clinic, they don't deal with work injuries.
Once more I went there just to check on a status of a referral the dr was doing and she yelled it once I walked in the door. I said "Thats great, if thats what I wanted, i just need to check this"
She was super rude and didn't want to share the info, told me to go call the dr we were supposed to be referred too. (and ended up haven't been yet! because she never sent the fax!)

I don't understand why you work in a dr's office if you hate people! its mind blowing. Every other clinic has the decency to be cordial, why can't you? If I didn't like the dr so much, I would never go back. i wonder if he knowws how you act?

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