I was at east side Mario's lastnight around 8pm it was really busy however we waited 35 min and no one even acknowledged us sitting there no one asked us what we wanted to drink or anything, asked for the manager and he couldn't even walk over another 15 min later we were so upset we left and went to smoke in spice had the best service ever there had our drinks in 10 min, never going back to east side again not the first time I have had issues there! Also the table behind us had there order changed to go because they waited to long for there food pretty bad!