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Windsor, ON Friday October 10th, 2014 at 12:59 PM

Walker Road Pita Pit - For Great Customer Service

Thank you to Tony and his staff for going above and beyond!

We were expecting a busy day at work on Tuesday so on Monday my boss planned to treat her staff to lunch. We all visited the website and put our orders together for pitas thinking we could have the order delivered. I dropped our order off Monday after work only to find out that this location could not deliver as the company they contract out to was no longer in business. Rather than lose a sale one of the owners, Tony, arranged to have a staff member deliver the order.

When we received the order on Tuesday, I did not notice that I did not get a receipt, which my boss needed. We didn't notice this was missing until Thursday when I phoned Tony and he promised to get me a copy of the receipt by Friday. I also mentioned to him that 3 of the 6 pitas were wrong but we just ate them anyway.

Today at 11:30 am an employee of Pita Pit showed up with this big tray of pitas with the copy of the receipt!!! Thank you to Tony and all his staff at Walker Road for showing us that you are serious about providing great customer service to all your customers! We were so excited when this location opened up on Walker Road, they are a great addition to the area and provide a healthy, fresh option for eating out at lunch time. We will be back!


Link: pitapit.ca/consumer/menu

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