my husband spent 34 days in Windsor regional Ouellette campus ( Hotel Dieu) for a tramatic brain injury. ( a result of an unfortunate event brought on by a coward but that's another story in itself) He started in ER was moved to ICU than transferred to floor 8. while in ICU he was pretty much out for 8 days to calm his brain. He was on IV's, breathing tube, feeding tube and tied down to his bed. As you can imagine this was a horrific site for our 2 boys. the nursing staff did an amazing job helping our sons understand what their dad was going through and explaining every tube and monitor to them. Once my husband woke they were so calm with him even through is HULK stages. On the 8th floor the nursing staff, manager and social worker really helped us get through some rough stages and start moving towards recovery. My husband had to have a week or so under 24hr supervision. This was an extra resource for the hospital but they provided us with the hospital security guards from G4S. That company has some amazing people working for them! they made my husband feel comfortable and with a "buddy" 24 hours a day my husband always had someone to talk to when I had to run home. I want the guards at the Ouellette campus to know that they truly did help my husband find his voice again. You guys kept him talking and his speech got better day by day!
My husband is home now and ready to start all his rehab therapies and we got this far ( from life support to walking and talking) with the amazing staff at Windsor Reginal Ouellette Campus.
Your staff really did go above and beyond! thank you xoxo the Pillon Family.