I don't know if the employee's don't care about customer service and repping their store.... but this has got to be the worst Tim Horton's I've ever visited!!! Every time I go there I'm always waiting at least 10 minutes for my drink and it's usually wrong -.- Unfortunately it's the closest Tim Horton's to my work but I'm going to start visiting another one cause I'm tired of them messing up and in the end, my drink/ food doesn't even taste good!! Done wasting my money at your store.