I was at timmies on Ottawa a few days ago in the early morning. the nice lady that was working on Friday morning and I think her name is Patti. I come in every morning when she is working and she is always on the go and always has a smile on here face. She is a very hard worker and always gets my order right. I only go there when she is working. What I witnessed early Friday morning on how she was treated by a very mean person. What the woman said about her was not true and the customer should have been banned from the store. It was uncalled for. This goes out to you Patti. Your a very hard worker and I'm Sorry that you got treated that way.. keep doing the great work. Tim Horton's has a awesome and hard worker.