I have been shopping @ Tecumseh Mall for the last 2 years. On a weekly basis I faithfully buy my Lottery Tickets @ CNIB Customer Service Booth. I must say that the lady Kim that works there is an amazing heartwarming individual. I have never met anyone who cares so much for the elderly. Whether it's 2 help them 2 a table, with parcels or to even give a hug. Her smile and laughter makes me feel important. CNIB you have a valued employee, more then you ever know.