While watching a movie with my children tonight - all of a sudden there was a HUGE bang and all the power went out on our side of the street. I called Enwin to inform them of the situation and spoke with Jay who was super friendly and took all the information. An hour and 20 minutes later - after doing shadow puppets with the kids - the power came back on. Yay! Lettin my dog in from the back yard, an Enwin employee called over the fence to check and see if everything was back up and running!
So - to Jay and his coworkers - thank you for your quick and friendly service. You have been spotted :)