I was shopping yesterday at Canadian aka Crappy Tire, this older woman was looking for a faucet that she had seen on sale in the flyer. She asked me if I knew about it, I didn't so I was helping her look. The Canadian Tire sales associate approached us so I went on my way to shop, then all I could over hear from the next isles over was that the sales man was being extremely rude to the lady! She had an accent but she had no problems speaking or understanding English. However, the sales man had a problem listening and being a good helper. The sales man was also being sarcastic and dismissing her inquiry rudely and the sweet lady didn't even say a thing to him about his unprofessionalism but It angered me so much that I walked back over there. How he was acting was just ridiculous and extremely inappropriate. He also was trying to snuff her off and say "Like I already told you I don't know, the price tag is gone and there isn't any flyers here to check!!!!" -COME ON...You work here!!! Sorry for requiring you to do a little work rather than wander the isles and try to look busy; omg I did not appreciate how he spoke to this lady, Her (italian, romanian maybe) accent, does not make her deaf either! In an attempt to fix the situation, I simply went back there and asked the lady if she found what she was searching for? She told me the sales man was looking. So I then asked him if he knew which is the one that was on sale? He didn't. He had a scanner in his hand so I asked him politely can you just scan it to find out? He said there were no price tags to scan so I said couldn't you just scan the boxes to find the one on sale then? In a huff he sarcastically said "ya, but I'd have to find it." I said okay!! He started looking again, and the lady thanked me. Social Justice starts before school is over and the degree is earned. I wouldn't care if you had to scan every bar-code in the store, It's your job! Don't act like customers are bothering you, you are working and getting paid for providing customer service. POOR customer service at that! PS: A slight language barrier/ accent does not give you the right to be a bully!
If you hate your job, retire all ready. SMILE! You've been spotted!
-Students for Social Action