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Windsor, ON Thursday June 26th, 2014 at 5:18 PM

Excellent Customer Service!

I would like to spot Wendall at the East side Staples beside Walmart on Tecumseh rd. I have had the wonderful experience of this gentleman's customer service and impeccable manners twice now. The first time was over a year ago when he helped us purchase a new laptop. Last night was the second time. Both times his knowledge, patience and understanding left me with a smile on my face.
We had gone to Walmart first to find a new case for my daughter's ipod 4 because the dog chewed the Survivor case she had before. Unfortunately Walmart had nothing for that generation of ipod. The Walmart staffed looked at us like we were nuts for not understanding why we couldnt buy a case for an ipod that is only a year old. All the accessories are for the new generation of ipod.
Anyway we went to Staples instead. Someone asked us upon entering the store if we needed help. I asked if there were any cases for an ipod 4. The lady directed us to the clearance sections in the electronics section. Wendall came over immediately and went out of his way to help us find a case in the pile of merchandise. Then he went further to find us a screen cover too. We walked out of there 2 happy customers. My daughter was smiling from ear to ear.

Thanks Wendall you have been spotted.

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