checked the mail today and got my renewal papers for my home insurance. in four years, my insurance has literally doubled from $44/ month to almost $90/ month. i have only ever missed one payment when closing an account and transferring my direct withdrawal to a new account. I gave Johnson the new info but they said there wasn't enough time to make the change and it would come up NSF and I'd be penalized and the missed payment would be divided up to my remaining payments for the year and would go back down the next year. I called and spoke to Kelly Boyle and said I would come in to the office and pay it early so it wouldn't be a missed payment and she said they didn't take cash only direct withdrawal... seriously? she was pretty rude and not a all helpful. at the start of the new year, not only did my payments not go back to what they were, they increased! and have been doing so annually ever since. so, is there anyone out there who really likes their insurance and is willing to offer referrals/ recommendations? I just need a trustworthy place that isn't going to gouge or take advantage because I absolutly won't be renewing with Johnson.