I should be posting this on Spotted in London, however, I went into the Bell store at Masonville Place since my phone was giving me issues and I really like my LG Optimus Quantum phone that I got in 2011 from Devonshire Mall. The reason, I want this posted on the Spotted in Windsor site because the representative was from Windsor.

Sophie, I believe that was her name was so nice to me that she went out of her way to explain the different clearance phones since I was sold two phones last year that have slower processing speeds. I wanted to say that not only did she give me an honest opinion but since I have a talk and text plan with no data, she advised me of my plan options and on how to better negotiate a deal with Bell if I decide to UPG my phone. I advised her that I like my phone and want to keep a Windows phone and I am still on a contract, she gave me the technical support number and even wrote the number down for me and what was even better that the tech support number I was given was a business number (1-877-328-2123) which what I highly recommend people to call since the wait time is also not that long. The good thing as well when I called this number was that the call centre is in Canada as well.

She also high fived me since I was wearing at St. Clair College t-shirt (she said she was from Windsor herself) and that really made my day along with her personable approach for going online and explaining me the different phones and their speeds along with her honest opinions of these devices which made me appreciate the fact that she was giving me options rather than trying to sell me a device that I would have problem down the road which I have had with a couple of devices I currently own.

Once again, thank you so much Sophie and I hope your reading this since it was an awesome experience for me to go to the Bell store. Even though, the call centre agents were not the most helpful with the exception of one agent but at least you were helpful and that is what I appreciate the most.

Once again, thank you very much and I hope your parents are reading this since your a very honest person and its refreshing to read that there are honest salespeople out there. I even said to her that no wonder people from Windsor are honest and its nice she gave that credit to her parents. By the way, I hope your parents are reading this posting because I wanted to say that its great they have raised you right by being an honest and straightforward person. I have also attached the site as to where I found the phone number in case anyone wants tech support from the Business department.

From the guy that really likes his Windows Phones and I wish they had a more wider market with Bell.

Link: mobilebusiness.bell.ca/contact-us/