My 7 year old was frustrated that she wasn't improving on her roller blades (only second day out) and begged me to ask the group of kids (mid to late teens, I think) she'd seen skate into the parking lot to leave. When we got there, they all had their skates off and were sitting on the curb, yet the words were barely out of my mouth when "Jay" jumped up, put on his roller blades, again, and came right over to her. He was energetic, patient and encouraging. His friends cheered them on, and in about 10 minutes she was actually doing it! Thank you so much, Jay, and friends. You definitely made her day, and therefore, mine!