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Windsor, ON Wednesday March 12th, 2014 at 9:05 AM

Drive Test on Dougall - You have been spotted for terrible customer service.

On this snowy morning my son unfortunately was scheduled to take his G licence driving test. He was told to be there at 7:55 for an 8:25 test. He received no call to tell him that it wouldn't happen because of the weather conditions. He left early and got there by 7:45. The sign on the door says they don't open until 8:30 ???? He sat in his car until 8:15 and then went in when they opened the door. He was asked what they could do to help him and he said he was there for his test. The lady said that they had cancelled all of the tests for today. My son asked why no one called to let him know and was told that they did not have everyone's phone number. He rescheduled his test and walked out to his car. At that moment his phone rang and it was the woman he was just talking to calling him to tell him his test was cancelled. It was 5 minutes before his test time. Thanks for letting him drive in terrible weather to find out that his test was cancelled do to unsafe driving conditions. Unbelievable.

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