Today at the gas station, the clerk who was working at 9am was being very rude and yelled at an elderly man all because his debit was declining and the elderly man was trying to get the clerk to dial his wife's number for him on his (the elderly mans) cell phone. After my mother jumping in to dial the number because the clerk refused while being rude. The elderly man tried to explain that he had to go to the bank to withdraw the money for him. The clerk then began to yell more and demand his licence. My aunt lucky enough to know him went in to help and after arguing with the clerk decided to just pay for the gas. Now here's the kicker. The clerk knew this man since he goes to that store all the time. It really breaks my heart to see how some people treat the elderly. He was a very kind man who looked like he was going to cry. This man has heart problems and other health issues. I'm only assuming that this clerk yelling and belittling him was not only causing emotional damage, but damage to his health as well with that kind of stress. Just because you work in customer service (I do too) and you might be having a bad day, that does not mean you should take it out on anyone. Especially a sweet old man who was just trying to pay for his gas.