Spotted on Wyandotte: A surprize charge (that I was not informed of) appeared on my bill. It was $2.50 for 'splitting' the order into separate containers. When I asked why, the Employee said, "You called me. That's what it is." I mentioned that this had never been charged to us before in previous visits. When I asked what it paid for he told me it was for the container. When I told him a second container doesn't cost $2.50 he told me it was because he more sauce for the same number of wings. When I told him I could have ordered two separate orders and not one large one, that the same amount of sauce is used whether it's two orders or one big order he told me, "If you don't like it. Don't call here. Go somewhere else." Surprised by his manners I then asked, "Are you willing to lose a regular and local customer for $2.50?" His reply was "Bye."
I was shocked at his willingness to offend the customer in an economic climate such as ours! I've since found a local location that will be: honest about the bill upfront and knows how to speak politely to customers.