A message to customers: please remember when you are talking to a Salesperson that they often work on commission. Don't promise you'll come back if you're not (even if it makes you feel better). I spent my time and gas this morning before work picking up products a customer wanted from me, only to check his account and find that he went to visit another store, and gave them his business instead. It's very frustrating to know that he could have simply called me or told me on his way out that he was going somewhere else and to not bother going out of my way for him.
Signed,
A frustrated Salesgirl