I work in the medical field. An older lady booked her appointment by phone, but asked which buses she needs to take to get here. We gave her transit Windsor's number. Appointment day: she walks in with young lady named Ruth who is a University student. She met her at the bus stop and heard her saying how she was afraid of taking the wrong bus. Ruth decided to accompany her to be sure she made it safely! What an awesome, caring young woman. You were certainly raised right! Thank you!