I was on the Ottawa bus on Sunday heading downtown to renew my bus pass when the driver of the bus pulled over unexpectedly. It wasn't until he ran off the bus that I noticed an elderly lady had fallen across the road. He helped her up and to another bench. He came back to the bus and made a phone call, and went back to her for a few minutes while waiting for help. If that wasn't enough, I got the same driver later while going home. This time, he had an elderly lady going home with a lot of groceries. I know he didn't stop at the normal stop, instead, went right to her apartment. He asked if any of us would mind him helping her up the stairs. He then got off the bus, walked her to the door and upstairs. About a minute later he returned and carried about his driving. You have been spotted driver, it's nice to see people helping people.

Sincerely, a happy rider.