Back in September I bought a recliner from Coulter's . In a short while not only did I notice it had manufacturing flaws but friends also reaffirmed my findings. I went back to the store with pictures in hand & within a few days Coulter's picked up the chair . After a few weeks back it came with very little, if any changes. Frustrated, I sent the chair back to the store. Last Sunday I received a call from Coulter's informing me they were going to fully reimburse me the cost of chair. Imagine, no arguing , no hassles, nothing! I got my money back! Now that kind of great customer service doesn't happen too often. This happy camper had to let you know about my good experience .

Today at about 3:30 I decided to go into shoppers, I tried to use my optimum points to purchase a few things I needed and I grabbed a few extra items (to make 30$ so I didn't loose points)
When I went to cash out there was a problem with my optimum points, I decided I was going to put back a few extra items I didn't really need, the person in line behind us told the cashier he would pay for what I was putting back witch I am thankful for so I went to pay for the items I didn't put back and he insisted to pay for the entire bill, thank you from the bottom of our hearts Jordan! I will pay it forward!!

I want to thank the lady working in lasenza Sunday afternoon near the foot court. She helped me find some amazing and actual fitting bras. Brought my confidence up. And made the shopping experience amazing. My son was so smitten with her. He asked her to lunch of chicken strips, fries, Apple juice and a sucker (he is 5) well we went to go eat lunch and he insisted on bringing her a sucker. Thanks for making the shopping experience fun. And for including my children in the conversation! My son isn't a big shopper but he was great the rest of the time after interacting with you. The mall needs more employees that enjoy their jobs like you do!

My daughter & I decided to go to Devenshire mall on Satuday to browse and purchase some new cloths. We decided to go into Bluenotes when a lovely lady came up to to me and asked me if I would be purchasing anything from the store. I told her oh yes, this is one of my favourite stores, and than she very kindly said to me, ' I have a gift card for this store but I can't find anything I like here, would you like to have it? Of course I said, oh no that's ok, but she insisted. I excepted, thanked her and told her I would pay it forward. It was very kind of her to do what she did and I wanted her to know her generosity didn't go without notice. Thank you!

A wonderful friend of mine, who happens to be legally blind was telling me about a wonderful store on Lincoln Road called Once Again. He stops in there once a month on his way to see his wife, to look for shoes to wear to church. He said the girls there are amazing and they help him SEE the shoes. They guide him through the store, explain the shoes in full detail and always make him feel comfortable. Then he went on to say they also walk him out of the store across the street to the more level sidewalk so he can continue in his walk more safely.
I just want to say you ladies are amazing and I will tell everyone to shop at such a great store with wonderful customer appreciation.
Thank you from all of us in the WINDSOR blind community.

Today while at Zehrs on Lauzon, I walked passed a mother and her girls. One of them was wearing a baby doll carrier and when I got close I saw something. I approached them and said, "OMG what is that? Is that a kitten?" It sure was! A teeny little tabby named "Lola" all snug as a bug and fast asleep. Well, as a crazy cat lady I just about died it was so cute. If my cats were smaller I would totally do that (much to my husband's dismay haha).

So thank you Lola and co. for making this crazy cat lady's heart (And ovaries) explode. It put a smile on my face :)

Signed,
Crazy Cat Lady

Just wanted to do a shout out to the staff at MET Hospital's Medical Day Care 4th floor. For the past 3 Friday's I have been going to get Iron IV's done. The staff there have been Kind, Gentle, Caring and Friendly. Let's not forget Attentive. This Morning it was Sarah, Christine and Natasha but I have had different Nurses too in the 3 weeks. ALL have been the same way. Thank you for being so helpful and caring to all of us patients. It's HIGH time that people start thanking the people who are there to help you. The old saying is "you get more Bees with Honey than you do with Vinegar. " Over this 3 weeks I have met many nice people who all have a story of their own to tell. I just wanted to day You've ALL been spotted. Thank you.

Dentist visits can be a pain, especially if you're a single parent taking yourself and your child to the dentist. Today I took my almost three year old to the dentist, I was worried about how she would do as she has an issue with strangers. The staff at Dr. PRSA's office were all amazing including Dr.prsa himself! While getting my teeth cleaned I heard my daughter laughing and giggling in the other room, I heard her talking with Dr.prsa about teeth brushing and them telling her about the instruments and what he does with them. When we left my daughter told me she had fun. This was her first visit and they were amazing!! Thank you Dr. Prsa and staff for all you did today.