There is a security guard working at the Royal Bank on Howard who deserves a shout out. He is unfailingly polite and helpful even to the sometimes grumpy customers waiting in line to get into the bank. The wait is often up to 45 minutes but he greets all customers politely, engages in conversation and even brought out a chair for an elderly customer. He makes the wait time much more bearable with his upbeat personality. Well done young man!